Last Updated: 25-12-2023

Thank you for choosing Vintage Avoir. We are dedicated to providing you with high-quality vintage designer items. Please read our Refund Policy carefully to understand the terms and conditions regarding returns:

1. Eligibility for Returns:
We accept returns within 14 days from the date after receiving. To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition as received.
• The original tags must still be intact and attached to the item.
• All accessories that came with the item must be included.

2. Non-Returnable Items:
Certain items are non-returnable, including:

• Items that have been used, worn, or damaged.
• Items with missing tags or accessories.
• Items beyond the specified return period.

3. Return Process:
If you wish to initiate a return, please contact us at contact@vintageavoir.com or Instagram message within the return period. Provide your order number and a brief description of the reason for the return. If this step is not taken we will not be able to accept the return.

4. Inspection and Refund:
Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria. If the return is approved, we will initiate a refund to your original payment method. Please allow 1 to 2 days for the refund to be processed.

5. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. In such cases, we will provide a prepaid shipping label.

6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us at contact@vintageavoir.com or Instagram message within 2 days after receiving the product. We will arrange a return label so you can return the item and will refund within 1 to 2 days after receiving and checking the item.

7. Contact Us:
If you have any questions about our Refund Policy, please contact us at contact@vintageavoir.com or Instagram message.

By shopping with Vintage Avoir, you agree to comply with the terms and conditions outlined in this Refund Policy.

Thank you for choosing Vintage Avoir. We appreciate your business and strive to provide you with a delightful shopping experience.